> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trytalkvalue.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancel and undo

> Cancel your Pro subscription at the end of the current billing period, or undo the cancellation before it takes effect.

Canceling a Pro subscription doesn't end access immediately. Your workspace stays on Pro through the end of the current paid period, and TalkValue stops the next charge. If you change your mind before that end date, you can reverse the cancellation in one click.

This page covers what cancellation does, what it doesn't do, and how to back out.

## Where to cancel

**Settings → Billing → Subscription**. The card shows the plan, the next billing date, and a **Manage subscription** button on the right. Click it to open the Stripe Customer Portal, where the cancel action lives.

This card is visible to **Admins only**. If you're a Member who needs the subscription canceled, ask an Admin (see [Roles and permissions](/administration/workspace/roles-and-permissions)).

## Cancel

<Steps>
  <Step title="Open Settings → Billing">
    Click the workspace chip in the top-left header, then **Settings**, then **Billing**.
  </Step>

  <Step title="Click Manage subscription">
    A spinner appears briefly, then the page redirects to the Stripe Customer Portal in the same tab.
  </Step>

  <Step title="Cancel the subscription in Stripe">
    In the portal, find the subscription row and click **Cancel plan**. Stripe asks you to confirm, sometimes with a brief retention prompt.
  </Step>

  <Step title="Return to TalkValue">
    Click **Return to TalkValue** at the top of the portal. The **Subscription** card now shows a **CANCELING** status badge and a warning that the subscription ends on the period-end date.
  </Step>
</Steps>

## What cancellation does

Canceling switches the subscription into **cancel-at-period-end** mode. The plan status badge on the Subscription card changes to **CANCELING**, a warning banner appears with the exact end date (*"Cancellation scheduled. Your subscription ends on `<date>`. You'll keep access until then."*), and the next recurring charge is stopped. The workspace, every member, and all data stay on Pro through the end date. No partial month, no proration, no early shutdown.

Cancellation does **not** delete your workspace or data, remove members or invitations, or refund the current period's charge. If you want the workspace removed too, do that separately on [General](/administration/workspace/general#delete-workspace-admin-only) before the period ends. After the period ends, see [Resubscribe](/administration/billing/resubscribe).

## Undo the cancellation

While the subscription is in **CANCELING** mode, you can reinstate it any time before the end date. The cancellation banner shows the deadline.

<Steps>
  <Step title="Open Settings → Billing">
    The Subscription card still shows the **CANCELING** badge and the warning banner.
  </Step>

  <Step title="Click Manage subscription">
    Open the Stripe Customer Portal in the same tab.
  </Step>

  <Step title="Reinstate the subscription in Stripe">
    On the subscription row, click **Renew plan** (Stripe's wording for reverse-cancel). Confirm.
  </Step>

  <Step title="Return to TalkValue">
    The card flips back to **ACTIVE**. The next charge resumes on the existing anniversary date; you don't get a new cycle start.
  </Step>
</Steps>

## After the end date

Once the period-end date passes without an undo, the subscription expires. The workspace moves into an **EXPIRED** state and the next sign-in routes to the resubscribe screen. Workspace data is preserved through the lapse window. See [Resubscribe](/administration/billing/resubscribe) for the reactivation flow and the lapse-window behavior.

## Related

* [Plans, trial, and Pro](/administration/billing/plans-trial-pro). What you're stopping, and what the trial covers.
* [Update payment method](/administration/billing/update-payment-method). Manage the card outside of the cancellation flow.
* [Resubscribe](/administration/billing/resubscribe). After a subscription has expired.
* [General](/administration/workspace/general). Delete the workspace entirely if cancellation isn't enough.