> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trytalkvalue.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Resubscribe

> Reactivate a TalkValue workspace after the subscription has expired.

When a Pro subscription expires, the workspace is moved into an **EXPIRED** state. Your data is preserved through the lapse window, but no member can use Path, Badge, Spark, or the CLI until an Admin resubscribes. The resubscribe screen at `/billing/resubscribe` is where that reactivation happens.

## When you land on /billing/resubscribe

TalkValue routes you to this screen automatically when:

* A Pro subscription is canceled and the period-end date has passed.
* A subscription lapses because a payment failure exhausted the retry grace window.

The next sign-in attempt after either trigger redirects an Admin to `/billing/resubscribe` instead of the dashboard. Members are redirected to the same screen but see a message asking them to ask their Admin to reactivate; the resubscribe button is Admin-only (see [Roles and permissions](/administration/workspace/roles-and-permissions)).

The headline reads **"Reactivate your workspace"** with the subtitle *"Your subscription expired. Resume to restore access — your data is still here."* A summary of what Pro includes appears below.

## Resume Pro (Admin)

<Steps>
  <Step title="Open the resubscribe screen">
    Sign in as an Admin and confirm you're on `/billing/resubscribe`. If you weren't redirected automatically, navigate to the URL directly.
  </Step>

  <Step title="Click Resume Pro">
    The primary button shows the monthly price, **Resume Pro — \$299**. A spinner appears briefly, then the page redirects to Stripe Checkout in the same tab.
  </Step>

  <Step title="Confirm or update payment in Stripe">
    Stripe Checkout pre-fills the card on file from your previous subscription. Confirm to use it, or enter a new card if the old one isn't valid (expired, replaced).
  </Step>

  <Step title="Complete checkout">
    On a successful charge, Stripe redirects you back to TalkValue. The workspace flips to **ACTIVE**, and you land on the dashboard.
  </Step>
</Steps>

If anything fails mid-checkout (cancel button, 3D Secure decline), Stripe routes you back to `/billing/resubscribe`. You can try again with a different card.

## What's preserved during the lapse

The lapse window is treated as a soft pause. The workspace, events, people, channels, badges, templates, Spark digests, and tags all remain. Members and pending invitations stay on the workspace; they can't sign in past the resubscribe screen. Integrations (Eventbrite, Luma, Slack) remain connected and pause sync activity. Resubscribing restores access without re-importing or reconnecting anything.

After an extended lapse, workspace data may no longer be recoverable. Contact [support@trytalkvalue.com](mailto:support@trytalkvalue.com) if your workspace is empty after reactivating.

## If you're a Member

When a Member lands on `/billing/resubscribe`, the screen replaces the **Resume Pro** button with an alert: *"Ask your workspace admin to reactivate. Only workspace admins can resume billing. Your data is preserved — once an admin reactivates, you'll regain access here."*

Forward the URL or sign-in invite to an Admin in your workspace, or use the **Members** list ([Members](/administration/workspace/members)) before expiration to confirm who currently holds Admin.

## Questions before resubscribing

The resubscribe screen has a **"Questions? Connect with our team"** button that opens an in-page scheduling widget for a short call with the TalkValue team. Use it if you want to talk through pricing, custom needs, or what's changed since you last used TalkValue before reactivating.

## Related

* [Cancel and undo](/administration/billing/cancel-and-undo). What sent the workspace into the expired state.
* [Plans, trial, and Pro](/administration/billing/plans-trial-pro). What Pro includes.
* [Update payment method](/administration/billing/update-payment-method). Replace the card if the old one expired.
* [Roles and permissions](/administration/workspace/roles-and-permissions). Why only Admins see the Resume button.