> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trytalkvalue.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Open on mobile

> Load the TalkValue Badge staff station on a phone or tablet using the 6-character access code or the deep-link QR — no login required.

The staff station is the mobile-optimized check-in UI your event team uses on phones and tablets. There's no app to install and no TalkValue login. Staff load a URL, enter the 6-character access code for the event, and land on a mode picker that opens **Check-in mode** or **Station mode**. This page walks the staff side of that flow.

<Note>
  **Before you start**

  * The event manager has shared the 6-character access code or the deep-link QR. See [Get the access code](/badge/staff-stations/get-access-code).
  * You have a phone or tablet with a modern browser. Chrome on Android and Safari on iOS are the tested combinations.
  * The device is on Wi-Fi or cellular data. The staff station calls TalkValue in real time on every scan and search.
</Note>

## Open by URL and code

This is the path staff use when they have just the code, not a QR.

<Steps>
  <Step title="Open the staff URL">
    On the phone or tablet browser, go to `app.trytalkvalue.com/badge/staff`. The landing screen is a single card titled **Staff Access** with six empty input boxes underneath.
  </Step>

  <Step title="Enter the 6-character access code">
    Tap the first input and type the code. The input uppercases each character as you type, so `r4k8zp` and `R4K8ZP` are the same code. The on-screen keyboard shows letters and digits only.
  </Step>

  <Step title="Wait for verification">
    The instant you type the sixth character, the page shows a small **Verifying…** spinner under the inputs and checks the code against the event. A valid code routes you to the event's mode picker. An invalid code shows **Invalid access code. Please check and try again.** under the inputs and clears the boxes so you can re-enter.
  </Step>

  <Step title="Pick a mode">
    On the mode picker, you see the event name and date at the top, and two buttons: **Check-in mode** (mobile-optimized for scanning QR codes) and **Station mode** (desktop with automatic printing). Tap **Check-in mode** for the mobile staff flow.
  </Step>
</Steps>

You'll land in the check-in workspace. See [QR scan check-in](/badge/staff-stations/qr-scan-checkin) for what happens next.

## Open by QR (faster)

If the event manager printed the **Staff Access** QR or sent a screenshot:

<Steps>
  <Step title="Open the camera or QR scanner">
    On iOS, point the built-in Camera app at the QR. On Android, point the camera at the QR. Most camera apps detect QR codes automatically. A notification appears at the bottom of the screen with the URL.
  </Step>

  <Step title="Tap the notification">
    The phone opens the URL in your default browser and lands directly on the event's mode picker. No code entry needed.
  </Step>

  <Step title="Pick a mode">
    Tap **Check-in mode** or **Station mode** as above.
  </Step>
</Steps>

## What to expect

A few details that come up often:

* **No login screen, ever.** The 6-character code is the only credential. If a TalkValue login screen appears, you opened the wrong URL. Go back to `app.trytalkvalue.com/badge/staff`, not `app.trytalkvalue.com`.
* **The session is per-tab.** Closing the browser tab or quitting Safari ends the session. Re-opening the same URL puts you back at the code-entry screen, unless you opened by QR (in which case the deep link sends you straight to the mode picker).
* **The code scopes you to one event.** You can't switch to another event from inside the staff UI; only by entering a different code on `/badge/staff`.

## Mobile setup tips

A few practical setup notes for an event day:

* **Use the device camera, not a separate scanner app.** The QR scanner inside Check-in mode is part of the page. It opens when you tap **Scan Ticket**. It needs camera permission, which the browser asks for the first time. Granting permission once persists for the session.
* **Keep the device on Wi-Fi or cellular.** The staff station calls TalkValue on every scan and search. If the network drops mid-event, reconnect to resume.
* **Turn off auto-lock for the device.** The browser tab needs to stay open for the scanner to keep working. Disable auto-lock or extend the screen timeout to the maximum.
* **Charge fully before doors open.** Running the camera scanner for a few hours drains a phone battery noticeably faster than typical usage.

## Troubleshooting

### "Invalid access code"

Double-check the 6 characters: `0` (zero) vs `O` (letter), `1` (one) vs `I` (capital I), `5` vs `S`. The code only accepts letters and digits, and the input pattern enforces this. If the code still rejects after a careful re-type, ask the event manager to confirm. The code may have been read off the wrong event page.

### "Failed to verify access code"

The device lost network connectivity between typing the code and the server response. Reconnect to Wi-Fi or switch to cellular, then re-enter the code.

### Mode picker shows the wrong event name

The code unlocks exactly one event, so a wrong event name means you typed a different code. Tap the browser back button and re-enter the right code.

### The browser keeps redirecting to a login screen

You're on the wrong URL, likely `app.trytalkvalue.com` (the dashboard) instead of `app.trytalkvalue.com/badge/staff` (the staff entry). Open a fresh tab and use the exact URL above, or scan the QR.

## Related

* [Get the access code](/badge/staff-stations/get-access-code). Where the event manager finds and shares the code.
* [QR scan check-in](/badge/staff-stations/qr-scan-checkin). Scan attendee QR codes with the device camera.
* [Manual search check-in](/badge/staff-stations/manual-search-checkin). Search by name or email when scanning fails.
* [Access codes](/badge/concepts/access-codes). Concept page covering security model and scope.