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Pro is usage-based. The $299/month base includes a set of credits for each metered feature, and usage beyond those credits is billed per unit on the next invoice. This page covers what’s metered, when the counter resets, and how to watch usage day to day.

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Where to watch usage

Settings → Billing → Plan. Each metered feature gets its own cell showing:
  • The feature icon and label.
  • The reset window: Resets <date> for monthly meters, Cumulative for lifetime meters.
  • The count and the credits it draws from: <used> of <included> included.
  • A progress bar filling toward the included credits.
  • The per-unit rate for usage past the included credits ($X.XX per additional).
A Next invoice cell sits alongside the meters once the current period has an invoice coming, with the amount and due date, split into $X plan + $Y usage when usage has accrued. The figure updates through the cycle; the final invoice is generated on your subscription anniversary. The Billing tab is visible to Admins.

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Metered features

TalkValue meters the surfaces where cost scales with usage. The current set: The Plan section always shows the live set of metered features for your workspace.

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Reset cycle

Monthly meters reset on your subscription anniversary, not on the 1st of the calendar month. If your subscription started on March 18, the counter rolls over on the 18th of every month. The cell shows the exact next reset date so you don’t have to track it. Cumulative meters don’t reset — the counter tracks your workspace’s total over its lifetime rather than a monthly window. TalkValue measures your contact count once a day. Deleting people lowers that number at the next daily measurement, and the lower figure reaches your invoice in the next billing period: the current period bills on the highest count it has already reached.

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Usage past your included credits

Once a feature’s usage passes the credits included in your plan, the additional usage is billed at the per-unit rate shown under its progress bar ($X.XX per additional) and rolls into your next invoice alongside the base price. The rate reflects your workspace’s current pricing and is shown live, so you can confirm it at any time. During the trial, usage isn’t billed. You can use the full Pro feature set without accruing usage charges.

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How the counters work

  • Attendee check-ins count when staff actually check people in. Importing a roster doesn’t count. Each attendee counts once: re-scanning the same badge, checking someone in again on a later day of a multi-day event, or canceling and redoing a check-in all leave the number where it is.
  • Contacts counts the de-duplicated person record. Re-importing the same person doesn’t double-count.
To scope usage down, delete people you no longer need. The reduction applies from your next billing period — the period you’re in has already been billed on the peak it reached, so deleting mid-cycle won’t lower the invoice you’re about to receive. The monthly attendee counter resets on your anniversary, no manual reset.