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A TalkValue workspace has two roles: Admin and Member. Every member of a workspace is one or the other. Your role is set when you’re invited and can be changed any time by an Admin on Settings → Members. Your role is per-workspace. You can be an Admin in one workspace and a Member in another; switching workspaces switches your effective role.

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Capability matrix

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What “Admin” means in practice

Admins own the workspace shell: billing, membership, and lifecycle. If everyone wants to be hands-on with data while only a few people hold the workspace itself, leave most people as Member. A workspace must have at least one Admin at all times. TalkValue prevents the last Admin from demoting themselves or leaving the workspace. To leave when you’re the only Admin, promote another member first.

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What “Member” means in practice

Members work with the product itself: events, people, channels, badges, integrations, Spark, and the AI assistant. Admins additionally own membership and billing. Member is the right role for most teammates.

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Change a role

Open Settings → Members as an Admin. On the row of the person you want to change, open the Member actions menu (three dots) and pick:
  • Make Admin. Promotes a Member to Admin.
  • Make Member. Demotes an Admin to Member. Hidden when there’s only one Admin in the workspace.
The role change takes effect immediately on the next page load for that person.

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Request a role change

If you’re a Member and need Admin to do something specific (open billing, invite a new teammate), the fastest path is to ask any current Admin to make the change for you directly, or to promote you temporarily. Open Settings → Members to see who the current Admins are.