Before you start
- A Slack workspace you can authorize.
- A TalkValue workspace with an active Pro plan or trial. See Plans and trial.
- Workspace Admin role. Only admins can connect integrations. See Members if you need access.
Connection model
- One Slack workspace at a time. To switch, disconnect the current one and connect another.
- Admin-only. Only workspace Admins can connect, reconnect, or disconnect integrations.
- Workspace-scoped. The connection belongs to the TalkValue workspace, not to the Admin who connected it.
Authorization
The authorization flow hands you off to Slack, asks you to grant TalkValue access, and redirects back. What TalkValue receives:- Read access to your workspace members: the fields TalkValue maps into a person, such as Email, Name, Phone, Job title, and profile photo.
- Account email: shown on the integration card so you can confirm which account is connected.
Connect
Open Settings → Integrations
Sign in at app.trytalkvalue.com, open the side panel, and navigate to Settings → Integrations. You’ll see a card for each supported provider, including Slack.
Click Connect on the Slack card
Click the Connect button on the Slack card. TalkValue opens an authorization flow that hands off to Slack.
Authorize TalkValue in Slack
Sign in to Slack if prompted, then grant TalkValue read access and approve. Slack redirects you back to TalkValue automatically. TalkValue cannot post or edit anything in your Slack workspace.
Confirm the connection
Back in Settings → Integrations, the Slack card now shows a green Connected badge with the connected account email and the connection date. You’re ready to import.
What syncs
When you import Slack into Path, TalkValue brings in:- Your Slack workspace as a channel. The channel name is the Slack workspace name.
- Your Slack members as people, with these fields:
| Slack member | TalkValue person |
|---|---|
| Email (identity key) | |
| Name | Name |
| Phone | Phone |
| Title | Job title |
| Profile photo | Avatar |
Status states
The Slack card on Settings → Integrations is in one of three states:- Not connected. The card shows a Connect button. Click it to start the authorization flow.
- Connected. A green Connected badge appears in the top right, with the Slack account email and connection date underneath. The card has an external link to Slack and a Disconnect button.
- Reconnect required. An amber Reconnect required badge replaces the green one. The card description reads: “Authentication expired or revoked. Connect a new Slack account above, then remove this entry.” This state appears when Slack invalidates or revokes access.
Reconnect
When the card shows Reconnect required, TalkValue keeps the disconnected entry visible so you can finish the cleanup deliberately. Click Connect on the connectable Slack card above the disconnected one, run through the Slack authorization again, then click Remove on the disconnected entry once the new connection is in place. Members you already imported stay in your workspace through the disconnect.Disconnect
On the connected Slack card, click Disconnect. A confirmation dialog opens. Confirm to flip the card to the not-connected state. Already-imported members and channels stay in your workspace; new Slack members won’t sync until you reconnect.Troubleshooting
The Slack card shows “Reconnect required”
Authentication expired or was revoked from the Slack side. Connect a new Slack account on the card above, then remove the old entry. See Reconnect for the full pattern.Some members are missing from the imported channel
Members without an email are not imported, since email is the identity key. Bots, apps, the Slackbot user, and deactivated members are also skipped.Related
- Slack field mapping. Exactly how Slack member fields map to TalkValue people.
- Connect HubSpot. The other channel-import connection for Path.
- Channels. Where imported Slack workspaces appear and sync.
- Import a CSV. The manual import path.
