Before you start
- A Luma account that owns or has access to at least one event.
- A TalkValue workspace with an active Pro plan or trial. See Plans and trial.
Connection model
- One Luma account per workspace. To switch accounts, disconnect the current one and connect the new one.
- Workspace-scoped. The connection belongs to the workspace, not to the member who connected it.
- Read access to your events: name, start and end time, timezone.
- Read access to your guests: every field you collect on the Luma registration form.
Connect
1
Open Settings → Integrations
Sign in at app.trytalkvalue.com, open the side panel, and navigate to Settings → Integrations. You’ll see a card for each supported provider, including Luma.
2
Click Connect on the Luma card
Click the Connect button on the Luma card. TalkValue opens the Luma connection dialog.
3
Complete the Luma connection
Fill in the connection dialog and submit it. TalkValue returns you to Settings → Integrations when the connection is ready.
4
Confirm the connection
Back in Settings → Integrations, the Luma card now shows a green Connected badge with the email of the member who connected it and the connection date. You’re ready to import.
5
Import a Luma event into Path
Open Path → Events and click Import Event. The dialog lists your connected providers. Pick Luma, browse your Luma events, and click Import next to the one you want. Path imports the event and its attendees.
What syncs
When you import a Luma event into Path, TalkValue brings in:- The event itself: name, start time, end time, and timezone.
- Every attendee: email, name, and the fields Luma collects during registration.
Status states
The Luma card on Settings → Integrations is in one of three states:- Not connected. The card shows a Connect button. Click it to start the connection.
- Connected. A green Connected badge appears in the top right, with the email of the member who connected it and the connection date underneath. The card has an external link to Luma and a Disconnect button.
- Reconnect required. An amber Reconnect required badge replaces the green one. The card description reads: “Authentication expired or revoked. Connect a new Luma account above, then remove this entry.” This state appears when the Luma credential stops working, for example after the Luma account owner rotates or revokes it in Luma’s settings.
Reconnect
When the card shows Reconnect required, TalkValue keeps the disconnected entry visible so you can finish the cleanup deliberately. Click Connect on the connectable Luma card above the disconnected one, run through the Luma connection again, then click Remove on the disconnected entry once the new connection is in place. Events and guests you already imported stay in your workspace through the disconnect.Disconnect
On the connected Luma card, click Disconnect. A confirmation dialog opens with the message: “This will remove the connection to your Luma account. You can reconnect at any time, but you’ll need to re-import your events.” Confirm to flip the card to the not-connected state. Already-imported events stay in your workspace; new Luma events won’t appear until you reconnect.Troubleshooting
The Luma card shows “Reconnect required”
The Luma credential stopped working or was revoked from the Luma side. Click Connect to reconnect TalkValue, then remove the disconnected entry. Full pattern: Reconnect.An event I expected to see is missing from the import dialog
Check that the event is owned by (or shared with) the Luma account you connected. If you have multiple Luma accounts, disconnect and reconnect with the right one.Related
- Luma field mapping. Which Luma fields land in which TalkValue fields.
- Connect Eventbrite. Same flow for Eventbrite.
- Import a CSV. The manual import path.
- Import attendees into Badge. Using the same connection to populate a check-in event.
- Recovering from disconnect. What happens to a Badge event when its integration goes into the reconnect state.
- Attribution model. How channels attribute registrations to your events.
