Before you start
- A TalkValue workspace with Admin role. Only admins can connect integrations or import events. See Members if you need access.
- At least one CONNECTED integration in Settings → Integrations. See Connect Eventbrite or Connect Luma.
- The event must exist in your Eventbrite or Luma account before you can import it.
Add the event
Open Badge → Import Event
Sign in at app.trytalkvalue.com, open Badge in the side panel, and click Import Event in the page header. The Import Event dialog opens.
Pick a provider
The dialog shows a provider picker with one row per supported provider: Eventbrite and Luma. Each row is one of:
- Connected. Shows the account email and a Select action. Click Select to load events from that account.
- Not connected. Shows a Connect action. Click it to authorize the provider inline, then continue.
Pick the event
The dialog switches to the events list for the chosen provider. Each row shows the event name and an Import button, except events already imported, which show Imported instead. Click Import on the event you want.
Wait for the import to start
Badge confirms with a toast (
"Import started" and the event name) and the dialog closes. Your dashboard refreshes and the new event appears with sync status PENDING while attendees are pulled in the background.What you get when an event lands
Once the import completes, the event detail page shows:- Header. Event name, provider badge, sync status indicator, and date range in the event’s timezone.
- Action bar. Sync (manual sync), Station mode (open the desktop print station), Check-in mode (open the mobile check-in station). Both station and check-in mode links use the event’s access code so you can preview what staff will see.
- Stat cards. Total Attendees, Checked In Today, Total Checked In.
- Staff Access. The 6-character access code, the staff URL, and a QR. See Get the access code.
- Badge Template. Preview of the default template with a Manage button to open the editor.
- Attendees. Paginated table of every attendee with check-in status and VIP flag.
Re-importing or replacing an event
If you imported the wrong event or want to recover one whose sync severed, the recovery dialog is the same UI:- DISCONNECTED events show an alert with a Reconnect button. See Recovering from disconnect.
- FAILED events show a Retry button with the same dialog.
imported is true on a candidate, the Import button is replaced with Imported.
Related
- Events, attendees, templates. The three core entities and how they relate.
- Sync status. What
PENDING/ACTIVE/FAILED/DISCONNECTEDmean on the event card. - Import attendees. How attendees flow in after import and how to resync mid-event.
- Recovering from disconnect. Reconnect an event when the credential is severed.
